Shipping Information

USA Shipping

CREE Nutrition ships Monday through Friday and strives to ship all orders from our facility within 1-2 business days of your purchase. For shipping itself you should expect the Shipping Carrier to take up to 5 additional business days to deliver your package. You will receive a shipping notification email, which includes your tracking number, when we ship your order. However, due to large order volumes around the holidays, special events, weather conditions, or circumstances beyond our control, your order could be delayed for a few more days. If you need your gear by a specific date, please contact us, and we will do our best to accommodate you.

International Shipping & Customs

We are currently working on offering our products to our international clients. Be sure to sign up for our email newsletter to be updated once we start shipping internationally.

Returns

At CREE Nutrition, we care about your health and wellness - and your satisfaction! Every purchase is backed by CREE Nutrition's 100% Lifetime Money-Back Guarantee. If you’re not satisfied with your purchase for any reason, you may return it within 30 days of purchase for a full refund.

Simply fill out the form at the contact us page with your name and the order number found on your invoice, to initiate a refund. Once your return has been received, a credit or refund for your entire purchase price minus any shipping charges will be issued within 10 days.

Please Note: We can only issue refunds on products that were purchased directly from CREENutrition.com. If you purchased through Amazon.com, please contact them for your refund, as their own return policies will apply.

Lost Shipments

If a shipment has been lost by the carrier (i.e. USPS, UPS, Fedex, DHL,...) and it is not recovered, and the delivery confirmation report shows a non-delivery then we will reship at no cost to the customer. However, if the shipment is claimed to be lost by the carrier and the delivery confirmation shows "delivered" then our guarantee has been fulfilled and we will NOT reship free of charge.